Returns & Exchanges

At Westcott, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for items in their original condition. If your new piece doesn't perfectly fit your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repackage your items in their original Westcott boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off or Schedule Pickup

  Deliver your package to the nearest authorized carrier location or use our portal to schedule a convenient home pickup for larger furniture pieces.